Returns & Exchanges

We want you to feel completely comfortable in your Lounge pieces, which is why we offer a 30-day return window for all unworn items in their original packaging. Please ensure all tags remain attached and hygiene seals are intact to qualify for a full refund or store credit.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Pack Your Items

  Securely place your items in their original packaging, ensuring all original labels and tags are still attached.

• 3.
  Label and Ship

  Print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized shipping location.

• 4.
  Receive Your Refund

  Once our warehouse team inspects your return, we will process your refund to your original payment method within 7-10 business days.